Learn how to use Amazon Alexa to make calls and ship messages

Key Takeaways

  • Alexa calling and messaging lets you make calls, depart voice messages, and ship text-based messages between Echo gadgets, the Alexa app, and Fireplace tablets. It is free to make use of and works over Wi-Fi or cell information.
  • You may make several types of calls, reminiscent of Alexa-to-Alexa calling, cell or landline calling, Alexa app calling, and worldwide calls. Group calling with as much as seven folks can be potential.
  • To make use of Alexa calling, you want an Amazon account, the Alexa app on a appropriate system, and the contacts synced out of your smartphone. You may make and obtain calls, ship voice messages, ship textual content messages, allow Do Not Disturb, drop in on a contact, and make bulletins with Alexa.


Do you know you should use Alexa to name and message others? Amazon’s Alexa calling and messaging characteristic allows you to make and obtain calls, in addition to ship messages between Echo devices, the Amazon Alexa app for iOS and Android, and Fire tablets. It is a neat approach to contact household and associates. The most effective half? The characteristic is totally free to make use of, as it really works over Wi-Fi on most Echo gadgets and into Alexa apps too.

This is all the pieces it’s good to find out about it and the way it works.

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What’s Alexa calling and messaging?

The free characteristic was first launched on the original Amazon Echo Show, however Amazon has prolonged this performance to different Echo and Alexa gadgets, so it developed what we now name “Alexa calling” or “Alexa calling and messaging”. It really works with appropriate Echo gadgets, the Alexa app, and it really works with Fire tablets.

Not solely are you able to place a name utilizing the characteristic, however you may as well depart a voice message or ship a text-based message. The most effective bit in regards to the characteristic is that it is free to make use of as it really works over Wi-Fi (or cell information in your cellphone), so that you need not put money into a chat plan.

How does Alexa calling work?

You want an Amazon account and the Alexa app on a tool operating Android 8.0 (or greater), iOS 14.0 (or greater), or on an Android Fireplace pill. All the pieces have to be set-up utilizing the Alexa app, the place you will discover the Talk tab.

As soon as you’ve got set it up by way of the Alexa app, you can use the service throughout all of your Echo and Alexa gadgets, so long as it is enabled on every particular person system – which it’s by default. You may sync the Alexa app together with your contacts in your smartphone and this may permit Alexa to name cellphone numbers, which means you possibly can name out of your Echo to a cell phone, for instance. Alternatively, you should use Alexa to name different Echo gadgets that your contacts have. In case you do not sync your contacts, you possibly can solely use it to contact different Echo or Alexa gadgets that you just’re signed in to – like an intercom system.

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Varieties of calls

You may make the next sorts of calls:

  • Alexa-to-Alexa calling: Make and obtain calls between appropriate Echo gadgets (or the Amazon Alexa app, extra on that beneath). You may attain anybody out of your cell phone’s contacts checklist who has a appropriate Echo system and who has additionally signed up for Alexa Calling.
  • Cell or landline calling: You may name most cell or landline numbers within the UK, US, Canada, and Mexico from a appropriate Echo system, use Alexa to achieve supported numbers saved to your cell phone’s contacts checklist, or, say the quantity you wish to name.
  • Alexa app calling: With the Amazon Alexa app in your Android or iOS smartphone (not out there on a pill), you can also make calls to cell or landline numbers within the US, Canada, and Mexico. This offers you the power to make and obtain calls between anybody out of your cellphone’s contacts checklist who has the Alexa app or a appropriate Echo system, and who has additionally signed up for Alexa Calling and Messaging.
  • Worldwide calls: You may make and obtain worldwide calls between appropriate Echo gadgets and the Amazon Alexa app. Simply be sure the contact you wish to attain is in a location that additionally helps Alexa Calling, has signed up for Alexa Calling and Messaging, and is listed in your contacts checklist within the Amazon Alexa app.
  • Group calling: You may setup teams for calling within the Alexa app with as much as seven folks, so you possibly can then name these teams instantly.

Word: Alexa doesn’t help calls to emergency service numbers (“911”), premium-rate numbers (“1-900” numbers), three-digit numbers or abbreviated dial codes, worldwide numbers (outdoors of the US, UK, Canada, and Mexico), and dial-by-letter numbers (“1-800-FLOWERS”).

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Arrange Alexa calling

To get began with Alexa calling for the primary time, you want to enroll in it:

  1. Open the Amazon Alexa app (in your appropriate iOS or Android cellphone).
  2. Open the Talk tab from the underside menu.
  3. Observe the on-screen directions to enter and confirm your cellphone info.

Alexa makes use of your cellphone’s tackle e-book to search out folks you realize who’ve the Amazon Alexa app with Alexa Calling enabled, to be able to name them that method, too.

So as to add or edit contacts for Alexa Calling, replace your cellphone’s native tackle e-book after which open the Amazon Alexa app. Contacts out of your tackle e-book who additionally use Alexa Calling will auto-appear in your “Contacts” checklist within the app, with the identical names out of your tackle e-book.

You may mechanically sync you cellphone’s tackle e-book, or you possibly can manually add contacts, block contacts, add teams – or you possibly can restrict entry to your favorite contacts, if you happen to’ve designated contacts as favourites in your tackle e-book.

Place and obtain calls utilizing an Echo

To begin a name from a appropriate Echo system, simply ask Alexa to name the particular person or group you wish to attain by identify. You’ll need to say their identify precisely the way it seems in your Alexa app. If you name somebody, it is going to ring their Alexa app and Echo system, however you possibly can specify to put calls to a cell quantity, for instance. Alexa will verify who you wish to name earlier than placing that decision via.

You may dial numbers instantly as properly, by saying every digit (together with the world code) of the quantity you wish to name. Simply keep in mind Alexa uses voice profiles to find out who’s making a name. When you’ve got a voice profile and Alexa is ready to recognise your voice, your contacts checklist is mechanically used.

You may name a contact via the Alexa app too. Simply choose the Talk icon on the house display, then faucet the Contact icon within the higher nook, and faucet on a contact. You may then place your name.

All of your incoming calls or messages are additionally put via to your Alexa app and Echo gadgets. Your Echo gadgets will sound an alarm and announce who is looking, whereas your Alexa app will serve up a notification. Simply say “Reply” or reply out of your cellphone to just accept the decision. Alternatively, you possibly can say “Ignore” or ignore it out of your cellphone. On gadgets with screens, you will even have settle for or reject buttons on the display. If you wish to finish a name, you possibly can say “Hold up” or faucet the tip button in your cellphone.

Whereas a name is energetic, the lights in your Echo system will glow inexperienced.

Listed here are some Alexa instructions you possibly can say:

  • Make a name to a different Echo system: “Alexa, name [Corey]” or “Alexa, name my [Family]”
  • Make a name to a cell or landline quantity saved to your contacts: “Alexa, name [John’s] cell” or “Alexa, name [Chris] on his dwelling cellphone” or “Alexa, name [Brandon] at work” or “Alexa, name [Mom’s] workplace”.
  • Dial a cell or landline quantity: “Alexa, name [number].”
  • Management name quantity: “Alexa, flip the quantity up / down.”
  • Hold up / finish the decision: “Alexa, dangle up” or “Alexa, finish name.”
  • Reply the decision: Simply say, “Reply.”
  • Ignore the decision: Simply say, “Ignore.”

The lights in your Echo will keep inexperienced every time a name is related, however if you happen to’re already on a name and one other name is available in, the brand new name will probably be mechanically despatched to a different supported system in your family.

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Place a name utilizing the Alexa app

To name your contacts and supported cell and landline cellphone numbers:

  1. Open the Amazon Alexa app in your cellphone.
  2. Choose Talk from the underside navigation bar.
  3. Choose the Name button on the prime.
  4. Choose the contact you wish to attain after which choose their quantity or Alexa audio name or video call. In case you’re each utilizing a tool with a display (like Echo Present or Echo Spot), you will see the choice to start out a video name.
  5. To finish the decision, choose the Finish button on-screen.

What else are you able to do with Alexa calling?

Ship a voice message

Voice messages are type of like voicemails. To ship a voice message with the Alexa app, choose the Talk icon. You may decide an present dialog or faucet the Message icon on the prime of the Talk display. Then faucet the blue microphone button on the backside of the display to ship a brand new voice message. It is going to be despatched to your pal’s Alexa app and Echo system.

To ship a voice message with an Echo system, say “Alexa, ship [name of contact] a message”. To entry your voice messages, go to the Talk display of the Alexa app or say to your Echo, “Alexa, play my messages.”

Ship a textual content messages

To ship a textual content message with the Alexa app it is principally the identical process as above. Choose the Talk icon, then decide an present dialog or faucet the Messages icon on the prime. On the subsequent display, as a substitute of talking your message, sort it. Your textual content will probably be pushed to your pal’s Alexa app or Echo system, and they’ll get a notification, too.

Allow Don’t disturb

If you wish to block Alexa from alerting you about calls and messages, activate Do Not Disturb. Say, “Alexa, do not disturb me.” You too can schedule Do Not Disturb within the Alexa app (Settings > All gadgets > Choose your system > Do Not Disturb > Scheduled).

Drop In on a contact

Drop In is a characteristic that can be utilized with Echo Present or Echo Spot. Amazon says that, generally you will most likely desire to make use of video calling, however Drop In can be out there so you possibly can simply verify in with an aged relative or verify a digital camera within the nursery. You will not have to name another person, however can merely entry the digital camera on one other Echo Present system.

You may decide and select which Echo gadgets Drop In is accessible on, and you’ll select which contacts can have the privileges to Drop In on it. If you’d like, you possibly can choose to not permit anybody to, or limit it to your family, for instance. We have a full guide for how to set up and use Drop In.

Make an announcement

With Alexa Announcements, you possibly can ask Alexa to make bulletins on all appropriate Echo gadgets in your family. Consider it as a one-way intercom. Folks close by an Echo in your family will hear a brief chime to point there’s an incoming announcement, after which the announcement will play within the voice of whoever is making the announcement. Cool, proper?

To create an Alexa Announcement, merely say “Alexa, announce”, after which say your announcement aloud. You too can say “Alexa, broadcast”, and once more, tack in your voice message on the finish. So, for example, you possibly can say, “Alexa, broadcast ‘the film is beginning.'” Everybody in your house inside earshot of an Echo system will hear a chime adopted by you saying, “the film is beginning.”

For some phrases Alexa will add sound results if it recognises explicit set off phrases, like “Alexa, announce, dinner is prepared”.

From the Alexa app in your cellphone, you may as well go to Talk from the underside navigation bar, after which choose the Bulletins button on the prime to provoke a broadcast. You may be given the choice to sort or converse your announcement aloud, and it will immediately play in your gadgets.

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Does Amazon nonetheless promote Echo Join?

Nope. Amazon quietly discounted its Echo Connect accessory. You can use it with a supported Echo system to make and obtain cellphone calls via your house cellphone service. Amazon did not cost you to put or obtain a name with Echo Join, although you continue to wanted to purchase a house cellphone landline or VoIP package deal out of your native telecom supplier. In case you personal this outdated accent, Amazon has a FAQ page that particulars the way it works.

Wish to know extra?

Amazon has a

page here
that particulars how all its communication options work. You too can try a few of Pocket-lint’s different helpful Alexa guides:

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